Q: What is a professional organizer vs. cleaning service?
A: Even people who normally lead an organized life can suddenly find themselves in chaos due to a life situation or a busy work and family schedule. A professional organizer is one that uses their expertise and knowledge to guide, teach and implement systems to help people organize their space. An organizer is not a cleaning service. Cleaners dust/wipe around piles, never addressing the root problem. Organizers create systems to help you stay organized. Ask yourself these questions:
Do I avoid a part of my home because it’s overwhelming?
Have I lost space in my home due to growing piles?
Am I wasting time looking for lost items?
Am I spending money on items I know I have... but can't find?
If you answered yes to any of these questions, CALL CLUTTER FAIRY TODAY! You will find yourself having more time and less stress when you know where everything is located.
Q: I want to do it on my own - why can’t I organize everything myself?
A: Emotional attachment is one of the biggest battles when organizing. When you try to sort through papers and objects, it’s very difficult to detach your memories and emotions to keep focused on the task. Additionally, if you don't have a system in place for 'homing' those items, it will quickly overwhelm again. We will help you stay on task, and guide you through the difficult decision-making process, and help you find the best system for your household.
Q: Will you make me throw all my stuff away?
A: Absolutely not! We know how much your belongings mean to you, and we're not here to “clean out” your space. We are here to work with you towards making your home a place where you feel comfortable and productive. However, getting there means that some “stuff” may have to go – but we will never make the decision for you. We can store things that have great sentimental value in a safe way. We can donate things that can still benefit others. We can also set aside things for decision making when it’s not so difficult. We will work together to make the best decision for your situation.
Q: Which areas do you service?
A: The Clutter Fairy provides service from Long Beach to Orange County. Not sure if I come to your area? Call me! There is a small fee of $25 for up to 10 miles out of our service area, with $1/per mile for each extra mile over the 10-mile service boundary.
Q: How much does it cost?
A: Rates start at $50 per hour for one organizer, $80 for two organizers, and each additional organizer is $30 per hour, 2 hours minimum. The average project is around 5-7 hours. We usually work in 5-hour sessions, M-F. Weekends by special request.
Q: What should I expect during the Initial Free-Consultation?
A: For those residing in our service area, assessments usually last 30 minutes, depending on your situation. During this meeting you will be asked a series of questions to determine what your goal is, figure out what’s working for you, and what isn’t. We will talk about your current routines, habits, and what you’d like to see change. This process will allow us to start transforming your space. Not in our area? No problem! A small fee of $25 up to 10 miles out of our service area covers the assessment and will be applied to the project, once hired.
Q: What payment methods do you accept?
A: We accept cash, credit cards, and checks. There is a 3% fee added for credit card charges. Gift certificates are also available.
Q Do I have to be there for the organizing session?
A: That is up to you! It is beneficial for you to be present is during the sorting sessions because we will need to know what you want to keep and what you want to get rid of. If you choose to not be present, we will sort according to our agreed assessment contract. Rest assured, we will not get rid of anything without your approval.
Q: What if I don’t have time to go and buy supplies to get organized?
A: We will have supplies on hand! Of course, you are not required to purchase anything; the items are simply there to keep this process as stress-free as possible. We also look for ways to repurpose the storage items you already have! In the event that we do not carry a specific item, we also provide a shopping service for an additional fee.
Q: What if I am too embarrassed to have you see my space!
A: We are not here to judge, we are genuinely here to help you get the clutter-free home you deserve. But when life gets too busy, and the result is an area that's overwhelming... it's ok to ask for help. We will make this an easy and comfortable process and give you a space you can show off with pride!
Q: What if I have to Cancel an appointment?
A: Please let us know about a cancellation as soon as possible (at least 24 hours’ notice.) Cancellations made with less than 24 hours’ notice will incur a $50 cancellation fee.
Have a question that is not on the list? Contact Call Clutter Fairy!
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Frequently Asked Questions & Home Organizing Tips ...
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Home Organizing in Long Beach, Seal Beach, Huntington Beach, Lakewood